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Design For Transformation

It is easy to get overwhelmed by too many ideas, activities, and competing priorities, all which has to happen with a time period that always feels too short.

The solution is not better ideas or content. It is designing so that everyone in the room naturally moves toward the goal. It's having a structure that gives ownership to the participants and frees you up to facilitate the process. 


This approach builds a structure underneath the session so engagement, participation, and forward movement are built into the design itself.

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This was one of the best run, most engaging online webinars I've ever participated in.
—Suzannah Van Gelder

Design is about how a group comes together to work on something shared.

Most facilitation design organizes the facilitator; what to say, what activity comes next, what to do if it stalls. This approach organizes the group: how they engage, how thinking accumulates, how different perspectives become usable instead of competing.

 

You are not relying on content, activities, or your personality to carry the experience.

The design itself carries how people engage, think, and move through the session.​

Participants take ownership of their experience.

Most people run into the same pressure points when designing​.

  • Too much content and not enough time

  • Competing priorities

  • Uncertainty about how to create participation

  • Concern about what happens when people actually engage

  • Valuable perspectives in the room with no clear way to work with them

​What this approach changes.

Instead of organizing what you will deliver, the design organizes how the group will:

  • engage

  • make sense of what’s emerging

  • work with different perspectives

  • move toward something they can act on

 

The structure holds the process of thinking. There is a structure underneath the whole session. This framework gives you a way to make those decisions with clarity, so the session holds together from beginning to end.​

A five-step framework moves a group from initial engagement to shared direction.

Each stage sets up the next, so the work builds instead of resetting.

As the session unfolds, you make decisions about structure, participation, and flow, and see how those choices shape the experience.

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What makes this possible in practice

Decisions have weight

When a group reaches a conclusion through a process that included everyone, the conclusion carries the room's ownership, not just the facilitator's summary.

Differences become usable

The structure creates conditions for different perspectives to inform each other rather than compete for airtime.

Ideas build
Because early thinking is held in the design, later stages have something to work with. The group does not start over; it goes further.

The group stays with the work longer
You are not managing participation moment to moment, instead the structure is doing that work with you.

This approach is used in settings where the outcome depends on people thinking together.

  • Multi-stakeholder meetings where different perspectives need to be surfaced and worked with

  • Conferences where participants need to engage beyond listening

  • Leadership retreats focused on alignment and decision-making

  • Working sessions where outcomes need to carry forward after the event.

 

The structure adapts to the changing contexts.

Try the structure in practice


Working with this approach shows you how it actually changes a session.

In the workshop, bring something you’re designing and apply the 5-step structure in real time with me.

Hear From Our Trusted Clients

- Sue Mann, Executive Coach, Sansu Rising

 

Sue Mann’s manager training won the Training of the Year award from the CNY chapter of the Association for Talent Development after being redesigned using the Design for Transformation framework.

"I took Erica's design for transformation workshop some years ago, a colleague and I were building a Training we call the confident manager masterclass, and based on the principles I learned from Erica, we designed a completely different training. The result of this is that the feedback from this training was phenomenal. People were raving about it, saying like, this is one of the most immediately practical and useful trainings they've ever attended. It should be required for every manager and the participants nominated us for best training award with CNY ATD. That's the Association for Talent Development for 2025 which we won, and I really do credit it, it's all because it was a completely different way of thinking about how to deliver training, informed by what I learned from Erica."

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